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السبت، 3 يونيو، 2017

Why is my hard drive not recognized when reinstalling Windows 7 or Windows 8 on my Precision Workstation T3610, T5610, or T7610 system?

Why is my hard drive not recognized when reinstalling Windows 7 or Windows 8 on my Precision Workstation T3610, T5610, or T7610 system?



This article provides information on why my hard drive isn't recognized during a Windows 7/Windows 8 reinstall and how to install drivers for the LSI 9271-8i RAID controller to resolve the issue.

No hard drive detected during a Windows 7/Windows 8 reinstall

The LSI 9271-8i RAID controller card is currently an option on the Precision T3610, T5610, and T7610 systems. If your system includes this optional controller card, then you will be prompted to first install the driver for the card whenever you perform a Windows 7 or Windows 8 reinstall.
NOTE: On the T3610 ONLY: The T3610 has an onboard Intel C600 RAID controller that by DEFAULT is set to RAID ON. When installing Windows to a system with an LSI Controller installed, either set the C600 controller in the system BIOS to AHCI or load the C600 controller driver, before loading the LSI controller driver (Not loading the C600 driver when it is set for RAID will prevent the LSI controller driver from loading and result in no drives found.)
Because Windows does not contain a native driver for this controller card, the Windows installation will not recognize the hard drive. The install will not proceed until the LSI 9271-8i RAID controller driver is loaded.

Where to find the LSI 9271-8i driver

Please download the driver for the LSI 9271-8i RAID controller from the Dell Support Website. The driver will be located under the Storage Controller category. Download the driver file and unzip it to a USB key for use during the Windows 7 or Windows 8 reinstall.

Steps to install the LSI 9271-8i driver

During the Windows 7 or Windows 8 installation, a screen appears warning that no hard drive was found if the LSI 9271-8i RAID controller card is installed:
Insert the USB key and click the Browse button to search for the driver:
Browse to the correct drive letter and location for the USB drive:
Once the driver is found, you will be prompted to select the LSI MegaRAID SAS 9271-8i controller from the list. Make sure it is selected and click Next:
The hard drive will now be shown and ready to begin the Windows installation:

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